FAQ

Our shipping costs vary based on the destination, the size and weight of your order, and the shipping method selected. We offer a range of shipping options to suit your needs, from standard to expedited delivery.

To find the specific shipping cost for your order, simply add the items you wish to purchase to your cart and proceed to the checkout page. There, you'll be able to enter your shipping address and choose your preferred shipping method. The total shipping cost will be calculated and displayed before you complete your purchase.

Please note that for international orders, additional customs duties or taxes may apply, which are the responsibility of the buyer. If you have any further questions about shipping, feel free to contact me.

I strive to process and ship your order as quickly as possible. Generally, orders are processed within 1-3 business days after your purchase is confirmed. Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

The actual delivery time depends on your chosen shipping method and destination. Here’s a general guide:

• Standard Shipping: Typically arrives within 5-7 business days after shipment.
• Expedited Shipping: Usually arrives within 2-3 business days after shipment.
• International Shipping: Delivery times vary depending on the destination country, typically taking 7-21 business days after shipment.

Please note that these timeframes are estimates and can be affected by factors such as carrier delays, holidays, or customs processing for international orders. If you have any specific concerns about delivery times or need your items by a certain date, feel free to reach out!

At this time, I do not offer refunds. However, customer satisfaction is my top priority, and I'm committed to ensuring you receive your order in perfect condition.

If your item arrives damaged, please contact us within 7 days of receiving your order. I'll be happy to replace the damaged item at no additional cost to you. To facilitate the replacement process, I may request photos of the damaged item and the packaging.

I understand that sometimes plans change, and you may need to cancel an order. If you need to cancel your order, please contact me as soon as possible. I can accommodate cancellations if the request is made before the order has been processed and shipped.

Once an order has been processed and shipped, I am unable to cancel it. However, you may be eligible for a return or exchange under my returns policy, depending on the circumstances.

To request a cancellation, please contact me with your order number and the reason for cancellation.

At this time, I do not accept pre-orders. All items available in my collection are listed as in-stock and ready for immediate purchase. This allows me to ensure that each piece is carefully crafted and inspected before it reaches you.

I recommend keeping an eye on my website and social media channels for the latest updates and new product releases. If you have any questions or need further assistance, please feel free to contact me.